While data on physician-patient e-mail patterns are limited, patients appear eager to e-mail their doctors. Physicians are more reluctant. According to Cyber Dialogue, one of the leading researchers of Internet business trends, 48% of people surveyed in 1999 wanted to communicate with their physicians by e-mail. Perhaps more telling, one-third of those surveyed felt strongly enough about e-mail to consider changing physicians to be able to use it.

1999 folks!! 50% of patients wanted the ability to email their physician and considered changing physicians who would engage them. 1999 !!!

It's 10 years later and not much has changed...