Creating and Maintaining a Medical Website: DIY vs Professional Help

Author: Howard J. Luks, MD- Posted in: Orthopedic Social Media, Tactial Social Media Guidance 1 Comment

The ROI on Engaging a “True” Medical Website Professional

Lessons in medical practice website development from the trenches :-)

When I first decidied to venture online I was POSITIVE I could handle it myself –typical surgeon :-)

I started a blog on Posterous and then used a template driven website design and started preparing and writing content.  

Despite well over two years of effort , as the graph below depicts … I never gained any traction or attention.    Alexa didn’t even know that my website was somewhere on the internet :-( .   

Medical Website Social Media DIY or Symplur

Frustrated,  I started to dive deeper… I wanted to know why, despite my blog and constant content creation, why I was not attracting an audience — I was obviously not ranking on Google. No one could find me :-(  

I started reading as much as I could about medical practice website development, Google rankings, gaining traction and a following.   

I found all these terms I didn’t quite understand:

  • Landing Page
  • Anchor Text
  • SEO
  • Inbound Marketing
  • Cornerstone Content
  • Internal Linking
  • Tagging
  • Keyword Density
  • and so on…. 

Many physicians and other health care providers hold back from engaging a seasoned, proven medical website development professional because it seems too expensive.   I implore you to look beyond the initial numbers — work on a pro-forma and you will soon recognize the value of engaging a professional service. 

For many, and I assure you, certainly for many surgeons —- it’s a difficult decision, but I realized I needed help.  I reached out to “professionals” via elance or through their websites.   Some quoted me $500 to help me… and some $10,000 — guess what?  For the Internet, digital and social media virgin this is an important message… you get what you paid for.  Somewhere in the middle of the first graphic above I hired a $1000 “professional”.  The chart speaks for itself!   Forever moving forward I made the decision to consult with, and eventually hire a well recognized leader in medical practice website development and healthcare and social media.  
 
Not only did I benefit from their medical website development knowledge and experience — but I had access to a number of consultants *as well to assist me on “special projects” or interests.  
The results speak for themselves.  In one year I went from 50-70 visits per day to nearly over 1000.  While I continue to add content to my blog and educational sections, if  I was not not properly schooled in cornerstone content, internal linking strategies  and proper tagging,  my medical website would likely still be attracting only 70-100 visitors a day.  
Medical Website Analytics DIY versus Symplur

 Many patients are becoming very web savvy.  They are hungry for information and they are searching for information.  They are searching for your medical practice website! They are researching you! Whether you agree with this trend is not particularly relevant. Patients are searching for information on Facebook. They are interacting with one another on Twitter. 12 to 15% of patients who enter my office mention the Internet, Facebook, or my website as the reason why they are present in my office.  A properly constructed medical web presence will also enable numerous efficiencies that will contribute to the bottom line of your practice as we face ongoing fiscal instability in the healthcare space.  A patient who has actively explored your website, watched your videos, and read through your comments will result in a far more effective and efficient visit — and will also contribute to improving the patient’s experience — and thus their desire to recommend you to their friends and acquaintances.

Lastly, I personally feel that to ignore your medical practice website, digital and social media, is to ignore your own potential relevance as a healthcare practitioner over the coming years.

When you do choose to engage and venture online, save yourself the aggravation, time and limited expense of engaging with a template driven inexpensive website development firm …

Trust me :-) , I’ve been there.  

 

 

 

 * Disclaimer: I am now one of those consultants.  

 

 

 

Don't miss an article. Signup to Dr. Luks' Social Media Newsletter

Don't miss an article. Signup to Dr. Luks' Orthopedic Newsletter

Tags: , , ,

One Response to “Creating and Maintaining a Medical Website: DIY vs Professional Help”

  1. ReplyJoe Hage says:

    Howard, this would make a welcome addition to the Medical Devices Group blog at http://MedicalDevicesGroup.net. Interested? Contact me.

Leave a Reply

Comment Disclaimer

By reading this blog, you agree not to use this blog as medical advice to treat any medical condition in either yourself or others, including but not limited to patients that you are treating. Consult your own physician for any medical issues that you may be having. This entire disclaimer also applies to any guests or contributors to the blog. Under no circumstances shall this blog or any contributors to the blog be responsible for damages arising from use of the blog.

Furthermore, this blog should not be used in any legal capacity whatsoever, including but not limited to establishing “standard of care” in a legal sense or as a basis for expert witness testimony. No guarantee is given regarding the accuracy of any statements or opinions made on the blog.