About the author:

Howard J. Luks, MD

Howard J. Luks, MD

A Board Certified Orthopedic Surgeon in Hawthorne, NY. Dr. Howard Luks specializes in the treatment of the shoulder, knee, elbow, and ankle. He has a very "social" patient centric approach and believes that the more you understand about your issue, the more informed your decisions will be. Ultimately your treatments and his recommendations will be based on proper communications, proper understanding, and shared decision-making principles – all geared to improve your quality of life.

6 comments on “Enable, Engage, Comfort, Educate … and Thrive

  • Great thoughts, Dr. Luks. I really agree with this article along with your “It’s Where Your Patients Are.”

    As a patient, it is a prerequisite for me (and most others) to check various sites to see how a doctor is viewed even before making an appointment. It is a bonus to find a website, especially one that isn’t run of the mill and vanilla. It’s easy to place doctors up on a pedestal (and deservedly so), but to see a website with info, pictures, videos, etc can really help the patient get a more personal and meaningful view into the person who will be treating them.

    I think putting in this effort can only help a doctor’s cause, both in how he practices, the relationship he has with his patients, as well as how he does on the business side of things.

  • I totally agree with you that physicians have a responsibility to educate, and that many patients are now being misled by information from unreliable sources. But the time investment to create their own original content is so enormous (we know first-hand!) that we think physicians can (and should) also do this with help from third-party content they trust, when it’s available. This is what we hope neonatologists will do with the MyPreemie app for parents of premature babies. (My co-authors and I helped create it but do not profit from it.) If they point parents to entries in it to understand what’s happening with their babies, the app can provide basic information without the doctor having to compose it him/herself, and it then suggests to parents questions on each topic to ask the doctor about their baby, so the physician can take it from there, educating on the specific case – with a big burden of creating some content relieved. To help inform patients, we hope physicians will embrace and encourage use of reliable, well-done, online or app content as part of their tool kit.

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