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Blog / For Physicians

18 Seconds ….

Howard J. Luks, MD Updated September 23, 2021

Communications Listening in Healthcare

18 seconds… yes… 18 seconds. The average physician will interrupt a patient after they have been speaking for only 18 seconds.   

Epic fail… non-starter!  

Physician Patient Communication Should Consist of: 

Engage – listen – examine – listen again – explain – educate – solicit questions (listen again) and offer advice for further learning and means for further engagement (listen again).  

That’s it — you’ve read this in 18 seconds — think you can adequately express your thoughts and emotions in 18 seconds ???  

Categories: For Physicians, Sports Medicine

Disclaimer:  this information is for your education and should not be considered medical advice regarding diagnosis or treatment recommendations. Some links on this page may be affiliate links. Read the full disclaimer.

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Howard J. Luks, MD

Howard J. Luks, MD is an orthopedic surgeon & sports medicine specialist. An expert in shoulder, knee, and other sports injuries, he is widely known as one of the country’s best orthopedic surgeons.

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  1. Jason Boies says

    April 9, 2012 at 9:52 am

    This immediately reminded me of an old episode of “Scrubs” where the jist was that doctors only engage their patients for about 15 seconds of dialogue.

    https://www.youtube.com/watch?v=Be7gIvX3MVQ

    My previous family physician had that tendency as well, unfortunately.

    Jason Boies
    Radian6

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Howard J. Luks, MD is an orthopedic surgeon & sports medicine specialist. An expert in shoulder, knee, and other sports injuries, he is widely known as one of the country’s best orthopedic surgeons.

Book Appointment · About · Contact

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